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Shipping Policy
Please note that the processing duration is separate from the estimated shipping duration you see at checkout.
All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation. You will receive another notification when your order has shipped.
There may be potential delays due to a high volume of orders or courier service problems that are outside of our control.
Domestic Shipping Rates and Estimates
Shipping is FREE for all apparels and any orders exceeding Rs. 499, however we offer Rs. 50 flat rate shipping to anywhere in India for wooden toy orders below Rs. 499.
Local delivery
We do not offer local delivery or in-store pick-up.
Deliveries are made from 9 am – 6 pm on all working days. We will contact you via the phone number or email you provided at checkout to notify you on the day of our arrival.
Our shipping agent is Delhivery and click here to check for serviceable pin codes in India.
International Shipping
We do not offer international shipping at the moment.
How do I check the status of my order?
When your order has shipped, you will receive an email / text notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at hello@papastoe.in with your name and order number, and we will look into it for you.
Refunds and returns
Please read our Refund and return policy here.
If you have any further questions, please don’t hesitate to contact us at hello@papastore.in[/vc_column_text][/vc_column][/vc_row]