[vc_row][vc_column][vc_column_text]RETURN & REFUND POLICY
We, at Papa Babycare and Fashion strive to ensure that you are happy with your purchase. We do our utmost best in making all our products defect free. However, there may be some manufacturing defects that we might have missed to notice.
PLEASE NOTE THAT THE PRODUCT RETURN/REPLACEMENT IS STRICTLY ALLOWED ONLY FOR CLOTHES, AND NOT FOR TOYS AND BABYCARE PRODUCTS.
All products are shipped after thorough checking, therefore the chance of a defect occurring is very rare, and in an event of such occurrence we will replace the product promptly. You could get in touch with us for your refunds/replacements. All refund/ replacement claims shall be submitted no later than 2 days of product delivery.
However, if you’ve made an error in purchasing, bring it to our notice the same working day so that we don’t ship the product. Products once shipped shall not be eligible for refunds/replacements if they don’t meet our fair judgment criteria. Choose as carefully as you can before you purchase.
We do not accept exchanges once the product is shipped. We will not be in a position to exchange or refund Used, Activated or Customer damaged goods. Exchange of the product is permitted only if it’s received as damaged.
MISSING PARCELS
Make sure you fill in your correct address when ordering from us. We cannot accept responsibility for the wrong address being used with an order. Email us if your ordered items do not arrive and we will get in touch with our courier company to track down the package.
ORDER CANCELLATION
Once an order is placed, it can be cancelled until the order is dispatched. Please email us on hello@papastore.in to cancel your order. If the order is already shipped, we will not be able to cancel the order.
The cost of delivery for returns is not refundable, but we will gladly cover the cost of delivering replacement items to you if it’s within India.
Please ship the return items to:
PAPA BABYCARE AND FASHION
No. 25, First Main Road, Ganesh Nagar
Korukanthangal, Kattankulathur, Kancheepuram District
Tamil Nadu – 603 203
Please allow up to 7 working days for exchanges/refunds to be processed once we receive them. We will keep you updated on the status of your exchange/refund. Images on the website are clicked with lighting effects due to which sometimes the colour of the actual product may vary from the image taken.[/vc_column_text][/vc_column][/vc_row]